Privacy Policy
Privacy Policy
Effective Date:
Welcome to Saroza The Label (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide to Us:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Account login details
- Order history
- Communications or messages you send to us
Information Collected Automatically, When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages viewed and time spent on the site
- Referring website addresses
- Cookies and similar tracking technologies
Information from Third Parties, We may receive information from third-party providers such as:
- Payment processors
- Shipping providers
- Marketing and analytics partners
- Social media platforms
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service and support
- Communicate with you about orders, updates, or promotions
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing emails or SMS messages if you opt in
3. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Analytics and marketing providers
- Customer support platforms
We may also disclose information:
- To comply with legal requirements
- To protect our rights or property
- In connection with a business transfer, merger, or sale
We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze website traffic and performance
- Improve website functionality
- Deliver targeted advertisements
You can modify your browser settings to decline cookies, but some features of the website may not function properly.
5. Email and Marketing Communications
If you subscribe to our mailing list or opt in to marketing communications, we may send promotional emails, offers, and updates.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Payment Information
Payments are processed securely through third-party payment providers. We do not store complete payment card details on our servers.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Complete transactions
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
8. Security
We implement reasonable security measures designed to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your data
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent for marketing communications
To exercise these rights, contact us using the information below.
10. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. International Users
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Saroza The Label
Email: support@sarozathelabel.com
Website: https://sarozathelabel.com/
Shopify and Third-Party Platform Disclosure
Our store may be hosted on third-party ecommerce platforms and may use integrated services including payment processors, analytics providers, email marketing tools, and advertising partners. These providers may collect, use, and process information according to their own privacy policies.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the personal information we collect and how it is used.
To submit a request, contact us using the information listed above.
SMS Marketing Disclosure
If you opt in to receive SMS messages from us, you consent to receive recurring automated marketing and transactional text messages at the phone number provided. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out at any time by replying STOP.